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Wash your new iron cookware with warm water and a soft brush. Dry it completely on a low flame. Apply a thin layer of oil (groundnut or coconut works best) all over and heat on medium flame for 5–10 minutes until it lightly smokes. Let it cool, wipe off excess oil. Repeat 2–3 times before first use. The more you use and re-season it, the better the natural non-stick surface becomes.

Wash wooden utensils by hand with mild soap and warm water — never soak them or put them in a dishwasher. Dry immediately after washing and store in a dry place. Once a month, rub food-grade mineral oil or coconut oil into the wood to keep it conditioned and prevent cracking. With proper care your wooden utensils will last for years.

Before first use, grind raw rice or coarse salt in the mortar for a few minutes to remove any stone dust. Rinse well and air dry. Clean with water and a stiff brush — avoid soap as stone is naturally porous and antimicrobial. Let it air dry fully before storing. Never put it in a dishwasher.

Yes! We offer Cash on Delivery across India. We also accept UPI, Credit/Debit Cards, and Net Banking. All online payments are processed through a secure payment gateway.

If your product arrives damaged, contact us within 48 hours of delivery with: (1) your order ID, (2) a clear unboxing video showing the damage, and (3) photos of the damaged item and packaging. WhatsApp is the fastest channel for exchange requests. We'll process your exchange within 2–3 business days of receiving proof.

Absolutely! We welcome bulk orders for gifting, corporate events, restaurants, and retailers. Please contact us via email or WhatsApp with your requirements and quantity, and we'll provide a custom quote within 24 hours.

Orders are dispatched within 1–2 business days. Delivery typically takes 4–7 business days for most locations in India. Remote areas may take 7–10 business days. You'll receive a tracking link via SMS/email once your order is shipped.